PinnedConversational commerce & marketing. How can e-commerce benefit from AI-based assistants?When we hear the word “chatbot”, customer service may be the first association. That is far from wrong!Mar 17, 2023Mar 17, 2023
Pinned6 tips on improving conversational UXConversational User Interfaces (CUI) are often a tough nut to crack for UX designers. On the one hand, they provide a clear structure that…Jul 6, 2022Jul 6, 2022
PinnedA little caution never hurt anyone. So double-check these things before your chatbot launch.We published a short handbook on preparation for the first chatbot deployment not that long ago. The mentioned steps should ensure that you…Jan 14, 2022Jan 14, 2022
The combination of RPA & conversation tools — is it possible?RPA chatbot — bringing together the best from RPAs and conversational tools to improve customer experience on your channel.Oct 29, 2021Oct 29, 2021
Published inChatbots Life6 Tips on how to prepare for the first phase of chatbot deploymentAre you excited by the idea of having a virtual assistant on your website or social media profile, but you are unsure of how to start your…Sep 1, 20212Sep 1, 20212
The biggest pitfalls related to chatbot implementation in enterprisesAs a business customer, once you start thinking about automated customer service tools, you need to be prepared for potential challenges…Jul 2, 2021Jul 2, 2021